Last Updated: 15 May 2026
We believe gambling should be fun, safe, and completely under your control. Our commitment is to protect your wellbeing and help you enjoy our services responsibly.
We:
Your safety always comes first.
You must be at least 18 years old to use our services in Nigeria, as required by law. We use robust verification checks to prevent underage gambling and may request documents to confirm your age at any time.
If you believe someone under 18 is using our services, please contact our support team immediately.
We provide easy-to-use tools to help you manage your gambling:
Block your account for periods ranging from 1 week to 5 years, or permanently, if you feel gambling is becoming harmful or out of control.
During self-exclusion you will not be able to deposit or gamble. Login and withdrawal options will remain available. You will also stop receiving any promotional materials from us.
If you choose self-exclusion for a defined period of time, your account will be unblocked automatically once the self-exclusion expires and you will start receiving promotional materials again. However, if you opt for the permanent self-exclusion, your account will be permanently closed with no reactivation permitted and you will not be able to open new accounts.
If you wish to close your account permanently due to gambling concerns and/or gambling addiction, please contact our customer support, clearly stating the closure reason. Your account will be permanently closed with no reactivation permitted.
You can access these tools in your account settings or by contacting Customer Support.
Gambling should feel enjoyable and under your control. If it starts to cause stress or harm, it may be time to pause and seek support. Some common signs include:
If any of these sound familiar, we encourage you to use our safer gambling tools, take a break, or contact our support team for help.
If you are worried about your gambling, we encourage you to reach out. We can help with:
Contact us at any time:
You may also find it helpful to speak to independent organisations that specialise in gambling support. Below are local and international resources:
Nigeria / Local Support
International (Online / Global Access)
These organisations offer confidential advice, self-assessment tools, counselling, and peer support.
If you have any questions about responsible gambling or need support:
Gambling should always be your choice, under your control, and enjoyed responsibly. We are here to support you.
